Business Solutions

Quality Assurance & Quality Control

Our commitment to quality begins with the project launch and continues with regular status updates throughout the project process. Our clients know that this level of management and QA & QC reduces risk and ensures on-time, error-free products.

Each project is led by a member of PSG’s project management team whose primary goal is to help customers and their products succeed. Our experienced team is collaborative, flexible and solution-oriented. We pride ourselves on our industry diversity, including backgrounds in print, production and digital services.

  • English, bilingual & multilingual
  • Process review
  • Multi-step verification process
  • High-quality, accurate deliverables
  • Detailed reporting
  • Troubleshooting
  • Database and authoring

Interactive & Digital

There are a vast number of print products out there, but we’re also seeing more content delivered digitally. Our content engineers work within our own data systems and a variety of proprietary CMSes to build and create end-to-end solutions in a secure environment. And our robust in-house database helps us keep track of every detail so that we can keep you informed.

  • Content management systems
  • Online resources
  • Authoring tools
  • ExamView
  • Software development
  • Virtual online materials
  • Media development

Editing & Proofreading

Our editing and proofreading projects are done by human editors and proofreaders.  Each of our editors and linguists is experienced in the business and knows how to communicate the intended language correctly. For example, certain terms can take on entirely different meanings unless the linguist knows how to properly communicate colloquialisms, or regional terms, to the target audience.

We also offer digital troubleshooting services, including content and functionality QA for interactive, digital and audio projects.

  • English, bilingual & multilingual
  • Content development
  • Substantive editing
  • Proofreading
  • Cold reads
  • Research and fact checking
  • Indexing
  • Text and image permission acquisition

Production & Layout

Our years of experience with layout, proofs and preflight come together to create perfect pages for your project, and we’ve got the PDFs to prove it. We will follow your specifications to produce high-quality, cost-effective page layouts that meet your deadlines.

Our composition team knows the formats, fonts and special characters needed to work in both English and alternate languages. If you need help translating a product for a new market, PSG’s localization and alternate language DTP services are the perfect solution!

Whether you have existing Spanish that you’d like to repurpose or want to translate print, web, or interactive components to produce new Spanish assets, we have the resources and expertise to help you produce and deliver your content.

  • Alternate language DTP
  • Template creation and adaptation
  • Page layout
  • Typesetting/composition
  • Electronic tagging
  • Content conversion for repurposing
  • Alternate language composition

Audio Casting & Production

Are you producing audio projects with native-speaking voice talent and taking advantage of the explosive growth in demand for multilingual content? Expand your presence into several language marketplaces and move beyond the printed page. Dynamic content, including audio, is in demand in today’s interactive world.

We offer professional audio recording, editing, production, postproduction and engineering services for all your voice-over, dubbing, captioning and interactive components. With professional voice talent, scriptwriters and audio engineers at the ready, we have the resources, personnel and expertise to professionally write, record, produce, edit and mix your audio content.

  • Expert audio engineers and producers
  • Professional voice talent
  • Professional script writing
  • Quality review and remediation resources
  • Flexible session scheduling
  • Multilingual translation specialists
  • Multiple digital delivery systems

PSG’s CEO Lori Becker

Lori is known for her impressive daily checklist, her “work hard, play hard” philosophy and her top-shelf organizational skills. With more than 20 years of industry work under her belt, her experience includes key roles in management, development, production, marketing and art & design.

In 2005, while running PSG, Lori graduated from Boston University’s Entrepreneurial Management Institute InnerCity Entrepreneur (ICE) program. Four years later, she also won a spot on the Initiative for a Competitive Inner City (ICIC) Inner City 100 list. Lori is a serial entrepreneur and a very active volunteer. Outside of the office, she is Vice President of the Rotary Club of Burlington; coaches kids, teens and adults in her CrossFit gym; is a Red Sox fan and enjoys all things foodie about Boston.

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Bring your project to life!

Get in touch.